Everything You Need to Know About Drip Hotel Jobs!
Before getting into the specific hotel positions that exist, it can also be important to develop your knowledge of the hotel industry as a whole. In particular, understanding current industry trends and learning about some of the main strategies and techniques used by hotels can aid your understanding of how things work.
By reading the “Hotel Industry; Everything You Need to Know About Hotels!” article, you will be able to find out much more about the industry itself, how it works, and what the current direction of travel looks like.
Overview of Our Hotel Positions
The precise hotel positions that exist within a property may depend on a number of factors, including the style and size of the hotel, and the personal preferences of management. However, the main positions are as follows:
|Computer operators monitor and control computer and electronic data processing equipment according to standardized operating instructions. They are tasked with managing and improving a company’s network performance by troubleshooting hardware and software problems.|
|She will give direct patient care (bed making, changing of bed sheets, mouth care, back care, bed bathing, hair wash, changing of position etc) and allotted care to her by the ward sister. She will fulfil all basic needs (hygienic need, nutritional need etc) of the patients.|
|Male nurses perform daily duties to monitor each patient’s symptoms and progress. Nurses may be required to check vital signs, administer medication, draw blood, maintain IV lines and document patient concerns|
|Data Entry Clerk|
|Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies.|
|Office administrator duties can include handling HR tasks, overseeing payroll, managing assistants, scheduling meetings and appointments with clients or vendors, creating invoices, and many more tasks that support offices and their staff.|
|An Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization’s administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.|
|Maintenance engineers are responsible for the installation and maintenance of industrial equipment such as those used in the aviation, medical, and manufacturing industry. Maintenance engineers perform routine equipment maintenance, troubleshoot issues, and make on-site repairs when needed.|
|Designing, inspecting, testing, and updating electronic systems, components, equipment, and software. Liaising with engineers, other professionals, as well as clients to ensure quality projects are completed to specifications. Ensuring all equipment and products meet health and safety regulations.|
|Electrical engineers design, develop, and test electrical devices and equipment, including communications systems, power generators, motors and navigation systems, and electrical systems for automobiles and aircraft. They also oversee the manufacture of these devices, systems, and equipment.|
|The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. … Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests.|
|Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.|
|Front Desk Managers|
|Front desk managers supervise the day-to-day operations of front desks and reception areas for business primarily in the hospitality industry. They train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries.|
|A front desk agent is responsible for checking hotel guests in and out of their rooms. … A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.|
|Bartenders, or Mixologists, mix and serve alcoholic beverages based on customer requests. Their duties include verifying the identification and age of customers, preparing and serving alcoholic beverages, accepting payment from customers, cleaning glasses and bar utensils and balancing cash receipts to record sales.|
|A steward assists in keeping a restaurant, bar, or lounge clean and sanitary, assists in cleaning dishes and tends to customers’ needs. The steward may also perform basic administrative tasks, such as answering phones, taking reservations, and giving out basic information.|
|Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. … To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals.|
|A waiter works to create a positive experience for guests in a restaurant by meeting their needs. They use their knowledge of the menu to make recommendations and answer the questions. A waiter will take an order detailing the customer’s requests and inform the back of the house staff of the new order.|
|Chef or Cook|
|A Chef or Cook is responsible for using their culinary expertise to create appetizing dishes for diners to enjoy. Their duties include overseeing kitchen staff, tasting dishes before going to customers and restocking food produce as needed|
|Sales and Business Development|
|In a Sales and Business Development role, you will build and maintain fuel order volume and market share by locating, developing, closing and maintaining sales business relationships.|
|Logistics and Supply Chain|
|Logistics and Supply Chain positions typically include gathering and analyzing data, evaluating and recommending route plans and providing logistics support for exploration and production operations.|
|Leadership Development Programs|
|In a Leadership Development Program, you will gain exposure to many different business areas within the company. Depending on your strengths and the needs of the company, one should expect to work in a variety of roles. Upon graduation from the program, you will be assigned a position based on your strengths, desires, and the…|
|Well Site Managers|
|Well Site Managers are responsible for leading a crew at a well site. Your primary role and responsibilities will be to safely and efficiently manage onsite operations and lead field personnel to deliver the business objectives, in full compliance with relevant standards, policies, and legislation.|
|All Engineering Disciplines|
|In an Engineering role, you will be responsible for taking an identified problem or opportunity associated with some facet of operations, examining alternative solutions, selecting the optimum solution and preparing a complete process design for modification or addition.|
|Project Managers and Engineers|
|As a Project Manager and/or Engineer, you will be responsible for successful initiation, planning, design, fabrication, and customer delivery of the company’s product through the monitoring and controlling of a project.|
|Mechanics are responsible for performing maintenance and repair on pipeline pump station and terminal equipment, which includes natural gas fired engines, diesel-fired engines, motors, centrifugal and positive displacement pumps, compressors, meters, gravitometers, transmitters and other equipment.|
|As a Terminal Operator, you will perform routine terminal maintenance and ensure the quality and quantity of refined products.|
|As a Pipeline Technician, you will be responsible for providing operational, technical, electrical, and mechanical support for all facility equipment, including on the pipeline itself but also at the pump station/storage areas.|
|Drivers operate company vehicles to move materials, tools, and equipment to and from work locations in support of construction and maintenance activities and/or deliver operating materials and supplies from one warehouse to another.|
|Derrick Hands are responsible for monitoring and maintaining proper procedures of the daily operations of the well servicing rig.|
|In a Floor Hand role, you will be responsible for carrying out the maintenance and cleaning of the drill floor and all drilling equipment.|
|As a Rig Operator, you will be responsible for operating power construction equipment, such as compressors, pumps, hoists, shovels, cranes, or tractors to excavate and move earth, erect structural and reinforcing steel, and pour concrete or other materials.|
|Equipment Operators are responsible for driving, operating and maintaining field operational equipment, in accordance with local and company safety standards and guidelines.|
|The Health, Safety & Environmental (HSE) Manager provides leadership and accountability of business HSE goals, HSE programs, and HSE processes for the site(s).|
|Maintenance Supervisors are responsible for the safe, efficient, and environmentally responsible maintenance of refinery equipment.|
|As an Instrumentation Technician, you will inspect, test, adjust, and repair electric, analog and digital electronic, pneumatic, hydraulic and mechanical instruments and systems.|
|Electronics Technicians oversee and monitor the electronic function of the base location or specific department, and are responsible for ensuring all electronic related issues are managed effectively and completely.|
|Control Systems Technician|
|In a Control Systems Technician role, you will install, maintain and troubleshoot instrumentation, control circuits and equipment related to natural gas processes such as the compression, dehydration, measurement, transmission and storage of natural gas.|
|As a Maintenance Technician, you will spend the majority of your time at a maintenance facility working on the troubleshooting, testing and repair of equipment that has been brought back from the operating crews in the field.|
|In a Construction Superintendent role, you will be responsible for managing projects that entail the renovation and construction of petroleum retailing facilities.|
|Foremen & Line Supervisors|
|Foreman & Line Supervisors lead and organize crews, delegate job responsibilities and verify that the appropriate equipment is available and on-site to complete small project/job(s).|
|Saturation Technicians operate, repair, and maintain all diving saturation equipment used in underwater operations.|
|ROV Technicians and Supervisors|
|In a ROV Technician and Supervisor role, you will supervise and/or participate in the maintenance, repair and operation of complex underwater search and recovery systems and subsystems.|
|As an Offshore Technician, you will perform various maintenance duties such as repairs, calibrations and improvements for all equipment in the assigned field.|
|All Field Service Disciplines|
|You will be responsible for the overall operation and maintenance of compressor packages and gas-processing equipment in your region of responsibility (up to a several hundred mile area).|
Food & Beverage Hotel Positions
As the name suggests, the food and beverage department in a hotel is focused on providing guests with food and drinks during the course of their stay. This primarily occurs within restaurants, but also includes room service.
Waiting staff within a hotel restaurant are responsible for communicating with and attending to customers. The job involves finding out what guests would like to eat and drink, bringing them their meals, collecting payments and staying alert for any other needs they may have during their visit.
A restaurant manager holds the senior role within the restaurant and this is often one of the most important hotel positions. The job involves managing all aspects of restaurant operations, from the quality of food, to the financial performance of the restaurant, to ordering new supplies, through to hiring and training restaurant staff.
Kitchen staff often have one of the more varied hotel positions, with responsibilities largely depending on the size of the hotel and the nature of the restaurant. Typical activities may include basic food preparation, cleaning the kitchen, washing cutlery and dishes, setting tables and assisting the chefs or cooks with various tasks.
The kitchen manager will be responsible for overseeing kitchen operations and monitoring performance levels. Activities may include hiring and firing kitchen staff, ordering kitchen equipment, purchasing food, maintaining hygiene standards, supervising food preparation and ensuring all staff members have the necessary training.
Head chef or executive chef is the top hotel position related to food preparation. The head chef will usually take responsibility for creating and maintaining the restaurant menu, while leading the team of cooks, sous chefs and support staff. In some cases, a head chef may also have budgeting responsibilities, instead of the kitchen manager.
Those in-room service hotel positions tend to connect with the kitchen and restaurant staff, but the core responsibility here is providing services to guests in their rooms. This may mean speaking with guests on the phone, taking room service orders, passing them on to the restaurant and then bringing food and drinks to guests.
Front Office Hotel Positions
Front office hotel positions are customer-facing positions, centred around the reception area, or the first point of guest contact. The focus is typically on helping guests to settle in and solving problems for them.
Otherwise known as bellhops, hotel porters are responsible for taking guests to their rooms, transporting their luggage to different floors, and checking that rooms are acceptable. This is a hotel position that requires a rounded knowledge of hotel operations, however, as guests will often ask questions and seek advice.
Front Desk Employee
Front desk staff are responsible for a range of different aspects of customer service, including greeting guests, helping them to check-in, collecting payments and answering questions. Additionally, front desk employees may need to collaborate with room service staff, deal with complaints and manage guest keys or key cards.
Front Desk Manager
A front desk manager is responsible for overseeing front desk operations. This may mean performing front desk tasks, supervising front desk employees and taking on budgeting, hiring and training duties. A key part of the job also involves managing when staff are working, so that the front desk is not left unattended.
Maintenance & Cleaning
The maintenance and cleaning department covers all hotel positions related to maintaining hotel upkeep. In particular, there is a focus on cleaning, fixing things and catering for requests from guests.
The role of a hotel concierge is one of the hospitality jobs that is usually associated with higher-end accommodation. The job itself involves performing tasks on behalf of guests. For instance, a guest may require transport and the concierge will then arrange it, or a guest may want a concierge to book entertainment tickets, or a table at a restaurant.
The main focus for those in housekeeping hotel positions is maintaining cleanliness, not only around the hotel’s shared spaces, but also in guest rooms. Typical responsibilities will include cleaning guest rooms, re-stocking rooms before a new guest checks in, cleaning toilets, and washing bedding and other hotel laundry.
The housekeeping manager will be responsible for coordinating the housekeeping staff and ensuring they have all of the equipment needed to do the job. This means managing stock levels and supervising cleaning efforts. On top of this, the job also involves hiring, firing, staff training and managing the departmental budget.
Management & Headquarters Hotel Positions
The management-type hotel positions are taken up by senior staff members and those with specific expertise. Work in these roles may often be office-based, either within a hotel or within the main headquarters.
Hotel / General Manager
The hotel position with the most responsibility, a hotel or general manager will be ultimately responsible for all aspects of managing the hotel. They will take responsibility for monitoring and reporting on performance, making strategic changes, and may need to step in and supervise or perform various tasks around the hotel to keep things running.
A hotel marketing manager will take responsibility for promoting the hotel to potential guests and business partners. This involves managing advertising strategy and expenditure, as well as finding ways to promote the hotel through alternative avenues. Often, the marketing department will also take responsibility for social media efforts.
The role of a sales manager is sometimes seen as an optional hotel position, because the core responsibilities may instead be taken on by a combination of the general manager, an assistant manager, or the marketing department. Where it does exist, it involves selling hotel rooms, hotel facilities, wedding services and other hotel products.
Revenue management involves maximising the revenue that comes into a hotel and optimising financial results. This is primarily achieved by taking a strategic approach to distribution, ensuring that hotel rooms are sold to the right customer, for the ideal price, at the right time, through the best possible channel.
The hotel position of accounting manager will oversee the accounting department and any staff within it. Responsibilities will include ensuring the hotel is properly monitoring and documenting income and expenditure, managing the payment of employees, and ensuring bills and taxes are paid properly and on time.
Purchasing managers take responsibility for buying the equipment and other items that hotels need to function. The job involves carefully managing stock levels, so that the hotel is never caught short, but also without creating a situation where items stay in storage too long, taking up valuable space.
The human resources department focuses on aspects related to people, and the HR manager will coordinate those efforts. HR tasks may include dealing with employment disputes, developing and implementing HR initiatives, sitting in on meetings, creating policies around staff conduct and helping employees settle into their hospitality careers.
Finally, one of the most technical hotel positions is that of the IT manager, who takes responsibility for managing the hotel’s IT systems, networks and processes. Responsibilities here may range from ensuring booking systems are operational, to managing and optimizing the hotel’s cyber security, and maintaining data protection standards.
Hotel managers must perform a vast range of different tasks and take responsibility for the overall success or failure of the hotel. Hotel management positions are challenging, varied and rewarding, but also require stamina, commitment and a rounded understanding of processes and the industry at large.
Check out “Hotel Management: Everything You Need to Know About Managing a Hotel” to learn more about the role of a hotel manager, what it entails, who it is appropriate for and what the entry requirements are.
Many people dream of becoming a hotel manager, or working in one of the management-based hotel positions. Yet, it is important to check out the full range of options when trying to find hotel management jobs, as not all vacancies will be advertised in obvious places, such as industry job boards, or on the hotel’s own website.
Read “Channels for Finding Hotel Management Jobs” for an overview of the main channels.
Using Job Boards to Find Hotel Jobs
Irrespective of the precise hotel position you are interested in, hotel job boards serve as one of the most useful platforms to turn to, allowing you to explore job opportunities from a range of different hotel chains and employers, apply for hotel jobs online and access additional resources or services, all in one place.
Our “Using Job Boards to Find Hotel Jobs” article explains the benefits of hotel job boards in more detail and provides a breakdown of some of the most popular websites and platforms.
Looking for Hotel Vacancies Directly
Some hotels may not use the job websites you typically turn to to advertise vacancies, which can unnecessarily restrict your search for a hotel position. With this in mind, it is sensible to have a list of the main brands and chains, allowing you to explore potential hotel vacancies through their own websites or social media channels.
Read our article, “Looking for Hotel Vacancies Directly”, for a list of some of the world’s most popular and successful hotel chains and then check out the job opportunities they are advertising.
Advice for Sourcing the Best Hotel Staff
For hotel managers, HR staff and recruiters, one of the biggest challenges is finding hotel staff with the right attributes, knowledge and qualifications. This can be especially problematic if key staff members leave unexpectedly, or if new job roles are created within the organisation, but it also applies to filling almost any hotel position.
Our “Advice for Sourcing the Best Hotel Staff” article seeks to offer practical advice on how to ensure you find and attract employees with the necessary skills and qualities to succeed.
Finding Your Ideal Hotel Manager Job
The job market for managerial hotel positions, including the roles of a hotel manager or general manager, is extremely competitive. Whether you are exploring the possibility of moving into such a role for the first time, or have previous experience and are seeking a new challenge, there are some steps that can help to boost your prospects.
In “Finding Your Ideal Hotel Manager Job” you will find advice on how to land a manager role.
Finding and Securing Jobs or Hotel Careers
The sheer range of hotel positions that exist means that opportunities in the industry are numerous and varied. At the same time, however, many people are interested in hotel careers, so you may face significant competition when applying for a vacancy. This is why it is important to take action to make sure you stand out from other candidates.
Our “Finding and Securing Jobs or Hotel Careers” post will explain more.
Hotels are busy places and many different tasks need to be carried out for them to run effectively. This overview of the main hotel positions offers a breakdown of common roles and the main responsibilities associated with them. When equipped with this knowledge, it becomes easier to run a hotel effectively or simply find your ideal job.